Privacy Policy UK Biocentre

Welcome to UK Biocentre’s Privacy Policy. We respect your privacy and are committed to protecting the personal data you share with us. This policy outlines the types of data we collect, how we use it, and the steps we take to safeguard your information. By accessing www.ukbiocentre.com, you agree to the practices outlined in this policy.

1. Who We Are

   UK Biocentre (referred to as "we," "us," or "our") is located at Units 2&3 Java Park, Bradbourne Drive, Tilbrook, Milton Keynes, MK7 8AT. We provide biobanking, laboratory, and related services in the United Kingdom. For data protection matters, you can contact service.desk@ukbiocentre.com

2. Data We Collect

   We may collect the following types of personal data, either directly from you, through our website, or via third-party sources:

   • Usage Information: Details about how you interact with our website, including IP address, browser type, and pages viewed.
   • Cookies and Tracking Technologies: We use cookies to improve your experience on our site, remember your preferences, and analyse site performance. See our Cookie Policy for more details.

3. How We Use Your Data

   We may process your personal data for the following purposes:

   • Service Provision: To respond to inquiries, process orders, and provide our laboratory, biobanking and related services.
   • Communication: To send you updates, respond to your questions, and inform you of relevant services.
   • Site Analytics and Improvement: To analyse and improve the functionality and user experience of our website.
   • Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

4. Legal Basis for Processing

   We process your personal data based on one or more of the following legal grounds:

   • Consent: When you have provided explicit consent, such as opting into newsletters.
   • Contractual Necessity: Where processing is required to fulfil our contractual obligations to you.
   • Legal Obligation: To comply with legal requirements.
   • Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your rights.

5. Sharing Your Information

   We may share your personal data with:

   • Service Providers: Third-party vendors who assist us in our business operations.
   • Legal Authorities: If required by law or to protect our legal interests.

   We will not sell your personal data to third parties.

6. Data Retention

   We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we securely delete or anonymize your data.

7. Data Security

   We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet is entirely secure.

8. Your Rights

   Depending on your location and the applicable laws, you may have the following rights concerning your personal data:

   • Access: Request access to your personal data.
   • Rectification: Correct inaccuracies in your data.
   • Erasure: Request deletion of your personal data.
   • Restriction: Restrict processing under certain conditions.
   • Data Portability: Request a copy of your data in a structured format.
   • Objection: Object to data processing based on legitimate interests.

   To exercise these rights, please contact us marketing@ukbiocentre.com.

9. Cookies and Tracking Technologies

   We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10. Third-Party Links

    Our website may contain links to third-party sites. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. Please review their respective privacy policies.

11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

12. Contact Us

    For questions about this Privacy Policy or to exercise your rights, please contact us:

    UK Biocentre

    Address: Units 2 & 3, Java Park. Bradbourne Drive, Tilbrook, Milton Keynes, MK7 8AT

    Email: info@ukbiocentre.com

    Phone: 01908 870800